Virgins, Spaceships and Hob-nailed Boots!

Posted By: Brian Keller | Mar 3rd, 2008 @ 2:50 AM
Please use this page for all questions and comments related to this session. Visit http://sessions.visitmix.com for session recordings as they become available.

Virgins, Spaceships and Hob-nailed Boots!
Speakers: Paul Dawson
Description: Experience Design must go wider than simply 'the Web”for any business. Using well known brands like Virgin and Harrods as case studies, you will learn how to create Experience Architectures that touch all customer interactions and how great offline customer experience can flow into digital media.
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Comments: 6 | Downloads: 0
#Mar 10th, 2008 @ 7:54 PM
Poleydee
Poleydee

Hi. It's Paul Dawson here. If you saw this session at MIX - thanks for coming, and making it a thoroughly enjoyable experience for me. I can only hope it was the same for  you!

So here's why I'm here - I'd love to get your comments on the Session, for good or bad, it's all ok. Or even if you want to hear something else next time... I'm taking suggestions!

Thanks again.. Comment away!

#Mar 11th, 2008 @ 6:16 AM
rob.brown.uk
rob.brown.uk
Was a brilliant session - especially liked the Dawson family
 portraits at the beginning Smiley

It's great to see Virgin taking such care to make every touch point
 part of the brand experience and is certainly something we should strive to do with all of our clients.

Lots of food for thought... thanks for a great session!
#Mar 12th, 2008 @ 5:22 AM
chafferm
chafferm
This is without doubt the finest user experienc presentation I've ever had the privilege to watch. Well done Paul. The pink plane interior made me feel a bit quesey though.
#Mar 14th, 2008 @ 6:56 AM
Poleydee
Poleydee

Really nice review from Allan the Microsoft Stuntman! Very flattering to be in the company of Guy Kawasaki, Plaxo and Facebook!

http://blogs.msdn.com/allandcp/archive/2008/03/13/mix08-my-mind-bending-sessions-part-1.aspx

Oh, and I think that "is that even a word" is rapidly becoming my favourite phrase!

Thanks Allan!

#Mar 16th, 2008 @ 6:22 PM
Poleydee
Poleydee

From: http://artefactgroup.com/frontier/2008/03/14/mix08-what-happens-in-vegas/

Paul Dawson, Conchango did a talk showing how they do ‘total experience design’, he showed some nice examples of their personas and a really nice spec project for Virgin galactic on the total experience of buying a mega expensive seat on Virgins space program.  I really liked the process innovation they showed and it seemed like a great business development process.

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